Privacy Policy

Privacy Policy

Effective Date: August 26, 2026

Agueda A. Balderrama Law Firm, PLLC (“Firm,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy describes how we collect, use, disclose, and protect information obtained through our website, telephone communications, text messaging services, email communications, and interactions with the Firm.

Information We Collect

We may collect personal information that you voluntarily provide to us, including your:

  • Name;
  • Mailing address;
  • Email address;
  • Telephone or mobile phone number;
  • Information submitted through website contact forms;
  • Information provided through telephone calls, emails, or text messages; and
  • Information relating to a legal matter or request for legal services.

We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device information, and information concerning your interaction with our website.

How We Use Your Information

We may use personal information to:

  • Respond to inquiries and requests for information;
  • Communicate with prospective, current, and former clients;
  • Provide legal services;
  • Schedule appointments and provide appointment reminders;
  • Send requested information or updates;
  • Communicate regarding legal matters, billing, or administrative matters;
  • Operate and improve our website and services;
  • Maintain the security and integrity of our systems; and
  • Comply with applicable legal, ethical, and professional obligations.

Submitting information to the Firm does not, by itself, create an attorney-client relationship.

Text Messaging and SMS Communications

If you provide your mobile telephone number and consent to receive text messages from Agueda A. Balderrama Law Firm, PLLC, we may use text messaging to communicate with you regarding inquiries, appointments, legal services, case-related matters, document requests, billing, or other communications relating to your relationship with the Firm.

Message frequency may vary. Message and data rates may apply depending on your wireless carrier and service plan.

You may opt out of receiving text messages at any time by replying STOP to a text message from us. You may reply HELP for assistance or contact the Firm using the contact information below.

Consent to receive text messages is not a condition of purchasing or receiving legal services.

Mobile information, including mobile telephone numbers, SMS opt-in data, and consent information, will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.

We may share information with service providers that assist us in providing communications and text messaging services when necessary to deliver those services. Such service providers are permitted to use the information only as necessary to provide services on our behalf.

Disclosure of Personal Information

We do not sell your personal information.

We may disclose personal information when reasonably necessary to:

  • Provide legal services requested by you;
  • Work with vendors or service providers that perform services on our behalf;
  • Protect the rights, property, or safety of the Firm, our clients, or others;
  • Comply with applicable laws, regulations, court orders, subpoenas, or other legal requirements; or
  • Satisfy our professional and ethical obligations.

Information protected by the attorney-client privilege or other applicable confidentiality requirements will be handled in accordance with applicable law and the Firm's professional obligations.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet, email, telephone, or text messaging system can be guaranteed to be completely secure.

You should avoid sending highly sensitive or confidential information by text message unless specifically instructed to do so by the Firm.

Third-Party Services

Our website and communications systems may use third-party service providers to provide hosting, email, telephone, text messaging, analytics, or other business services. These providers may process information as necessary to provide their services to the Firm.

Cookies and Website Analytics

Our website may use cookies or similar technologies to operate the website, understand website usage, and improve our services. You may be able to control cookies through your browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any revised Privacy Policy will be posted on this website with an updated effective date.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Agueda A. Balderrama Law Firm, PLLC
P.O. Box 100025
San Antonio, Texas 78201
Telephone: (210) 905-4646
Email: aggie@abtxlaw.com